Overview of CERT-GH

The Ghana National Computer Emergency Response Team (CERT-GH) was formed by the Ministry of Communications in August 2014 in response to a rising need to curb the cybersecurity menace. To protect the e-government project and Industrial and Control Systems (ICS) infrastructure being deployed as well as secure other critical information infrastructure in Ghana, CERT-GH was thus created to respond principally to cyber infractions on government networks; it serves the private sector as well. CERT-GH is the national Point of Contact (PoC) for coordinating cybersecurity incidents with international partners

CERT-GH RFC 2350 PGP Public Keys

CERT-GH provides information and assistance to its constituents for implementing proactive measures to reduce the risks of computer security incidents. It also provides reactive services when cyber-attacks occur to reduce their impact. Finally, it builds capacity and training on incident management to its constituents.

Specifically, CERT-GH will execute the necessary coordination response needed to inform the appropriate stakeholders, technical, managerial, and administrative decision makers of incident mitigation requirements in a timely and efficient manner. CERT-GH will provide governance, guidance, oversight of, and recommendations regarding all aspects of the CSIRP. This includes best practices, incident management solutions, policies, procedures, and roles and responsibilities. It also includes the coordination needed to effectively and efficiently mitigate computer security events and incidents that may impact the Government of Ghana.

CERT-GH is responsible for assisting the following partners when network or computer security incidents reach beyond the scope identified.

  • All levels of law enforcement
  • All associations and organizations relate to critical infrastructure, emergency or incident response roles and computer security (US-CERT, FIRST, etc.)
  • Regional cybersecurity partners such as those associated with FIRST.
  • Takes care of all incoming incident reports
  • Carry out periodic or ad hoc activities dedicated to this role
  • Deal with all incident reports that are escalated to him/her by the duty officer
  • Prioritizes the incident reported to ascertain the validity and assigns an incident handler according to the triage process.
  • Control and monitor the whole incident.
  • Deals with the incidents and its related investigations
  • Analyzing data, creating workarounds, resolving the incident and communicating clearly about the progress he has made to his triage officer and constituent(s)
  • Control and monitor the whole incident.

Point of Contacts for Reporting Incidents

Background Information

On October 1, 2019, the Minister for Communications and Digitalisation launched the Cybercrime Cybersecurity Incident Reporting Points of Contact (PoC) as part of the Safer Digital Ghana initiative.

The PoC was implemented as part of national efforts to provide avenues for reporting and proper handling of cybercrime incidents, cybersecurity incidents and suspected vulnerabilities.

Subsequently, the POC has received several cybercrime/cybersecurity incidents reports from the institution – both public and private including individuals and children.

Key among these reports are online fraud, online blackmail, online impersonation, the publication of non-consensual intimate images (sextortion), malware attacks, website defacement, ransomware attacks among others.


CSA Tools

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Strong passwords are necessary to keep your online accounts and personal information safe from cyber criminals. They should be long (comprising at least 12 characters) and random.
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